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Skin Analytics offers two dermatology services for customers 18 and over that let you get skin concerns checked from home:

1. Moles/skin lesions
A dermatologist reviews suspicious moles or lesions using images you take with a smartphone kit we send you. Results are provided within three working days.

How it works:
o Get in touch to authorise the service.
o Register via the link Bupa provides.
o Receive and use an imaging kit to take and send photos.
o A consultant dermatologist reviews the images and shares results via email. If needed, a clinician will call to discuss next steps.
o If the outcome is referral to a dermatologist Bupa will be in touch within 1 working day (urgent referral) and 3 working days (non-urgent referral) to support with onward referral.

Customers must be:
� 18 or over
� Concerned about up to 3 moles/skin lesions (4 or more is not suitable for a telederm service)
� Moles/lesions is NOT:
o Wider than 2cm
o Previously biopsied
o Rashes or other skin conditions, like eczema or psoriasis
o Beneath nails, on eyelid/lip or inside eyes/ears/nose/mouth
o Obscured by hair (e.g. on scalp), or on tattoos/scars
o Wet, open or bleeding
o On intimate areas (e.g. on genitalia, breast or rectal area)

For more information please see Merlin article 14003

2. General Dermatology
For other skin concerns (e.g. acne, eczema, rashes), customers can use this service. No imaging kit is sent � customer downloads the Skin Analytics app and uploads images. Results provided within three working days.

o Get in touch to authorise the service.
o Download the Skin Analytics app.
o Upload images of skin concern to app.
o A consultant dermatologist reviews the images and shares results in app and via email. If needed, a clinician will call to discuss next steps.
o If the outcome is referral to a dermatologist Bupa will be in touch within 3 working days to support with onward referral.

Eligible:
� Non-urgent skin condition
� 18 years or over
� Skin condition is NOT associated with:
o An urgent or emergency situation that requires immediate attention, e.g.
o Life- or limb-threatening conditions (e.g. signs of a heart attack or stroke)
o Severe injury after an accident, e.g. burns or a laceration
o Severe pain
o Sudden changes in health
o Fevers or rigors
o Confusion
o Dizziness
o Severe difficulty breathing
o Heavy bleeding from the skin
o Sudden, rapid swelling of the lips, mouth, throat, or tongue

� Skin condition is NOT:
o A pre-existing condition (e.g. acne, psoriasis, eczema)
o A mole or skin lesion for which you're concerned it could be skin cancer (please use suspected cancer Skin Analytics pathway)
o A skin wound/ulcer
o On intimate areas (e.g. on genitalia, breasts or rectal area)

For more information please see Merlin article 01921

Areas of interest

Mole, Skin cancer, Skin lesion, Melanoma, Sun damage
, Non-melanoma Skin Cancer, teledermatoscopy
, Teledermatology, Dermatoscopy, Dermatology, SkinAnalytics, Teledermoscopy, Teledermatology

Medical secretaries

• Skin Analytics Admin
• support@skinanalytics.co.uk